Refund policy

You have the right to cancel this contract within seven days without giving any reason. The cancellation period is seven days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

Warning! Due to hygiene rules, exchanges and returns of hijabs are prohibited.

Each button of easy hijabs are checked several times before each order, which is why no complaints will be accepted. Following our quality control we do not give any additional guarantee and each broken button is considered as a misuse of the product.

 

In order to exercise your right of revocation, you must inform La Bonne Façon (info@labonnefacon.com) of your decision to withdraw from this contract by means of a clear declaration by email. You can use the attached model revocation form for this purpose, but this is not mandatory.

In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

 

Consequences of the revocation

If you revocate from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), to be repaid immediately and at the latest within seven days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than seven days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the seven-day deadline. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


Model :


- To La Bonne Façon, info@labonnefacon.com

- I / we () hereby revoke the contract concluded by me / us () for the purchase of the following goods ()

- Ordered on () / received on ()

- Name of the consumer (s)

- Address of the consumer (s)

- date